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Privacy Policy

Lap of Luxury is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it.

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Information We Collect

We may collect and store any information you enter on our website or provide us in any other way including:

  • Name

  • Email address

  • Phone number

  • Address

  • Pet information

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Why do you collect this information?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

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How We Use Your Information

We use the information we collect to:

  • Provide pet sitting services

  • Respond to inquiries and customer service requests

  • Improve our website and services

  • Send promotional emails and newsletters (if you opt in)

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How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

If you want more information about cookies please visit this website: All About Cookies

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How do you communicate with your site visitors? 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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Google Analytics

We use Google Analytics to analyze website traffic and improve our services. Google Analytics collects anonymous data such as IP addresses, browser types, and referring pages. This information is used solely for statistical analysis and is not personally identifiable.

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Data Security

We implement security measures to protect your personal information from unauthorized access and use. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

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Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

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Your Choices

You have the right to:

  • Access, update, or delete your personal information

  • Opt out of receiving promotional emails

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Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be indicated at the top of the page.

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Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at info@petlapofluxury.com.

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By using our website, you consent to the terms of this Privacy Policy.

Last updated: April 4 2024

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